Billing Terms and Conditions

1. Accepted Payment Methods

At Auroraoz, we accept the following secure payment methods:

  • PayPal

2. Currency

All transactions on our website are processed in Australian Dollar (AUD $).

3. Payment Processing

  • Payments are securely processed at the time of purchase.
  • We utilize advanced encryption and secure payment gateways to protect your financial information.
  • Once your payment is successfully processed, you will receive an order confirmation via email.

4. Pricing and Taxes

  • Prices displayed on our website include VAT, where applicable.
  • Any applicable shipping fees or taxes will be calculated and displayed at checkout.

5. Payment Issues

  • If a payment issue occurs (e.g., declined card, insufficient funds, or technical errors), we will notify you via email.
  • You may retry with a different payment method to complete your order.

6. Refunds and Cancellations

  • Refunds are processed back to the original payment method used for the transaction.
  • For detailed information on return eligibility and refund procedures, please review our Return and Refund Policy.

7. Security

  • Auroraoz is committed to protecting your privacy and payment information.
  • Our secure payment gateways comply with industry-standard security protocols, ensuring a safe shopping experience.

8. Shipping Policy

  • Orders are processed and shipped in accordance with our Shipping Policy.
  • For estimated delivery times, shipping fees, and tracking details, please visit our Shipping Policy page.

9. Privacy Policy

  • We value your privacy and handle your personal and payment information securely.
  • For full details on how we collect, use, and protect your data, please refer to our Privacy Policy.

10. Compliance with Google Merchant Policies

Auroraoz strictly adheres to Google Merchant Policies, ensuring transparency, secure transactions, and accurate product representation.

Contact Information

Store Name: Auroraoz

Address: 15 Elmstead Dr, Wheelers Hill VIC 3150, Australia

Email: info@auroraoz.com

Opening Hours: Monday to Friday - 9:00 - 18:00

We strive to respond to all inquiries within 24 hours during business days.